Customers in the Morning Sun Farms development have been paying for Republic Services trash pickup as an item on their monthly water/wastewater bills. These customers needed to call Johnson Utilities with questions about their trash bills and contact Republic Services with inquiries about their trash pickup.
EPCOR is now working with Republic Services to phase out this arrangement, effective in the April billing cycle.
Removing trash fees from water/wastewater bills will simplify customer accounts and provide customers with a single point of contact – Republic Services – for all questions dealing with their trash service and bills.
Who does this change affect?This applies to customers in the Morning Sun Farms neighborhood who previously paid their Republic Services fees as a line item on their Johnson Utilities bill.
When will this happen? After the March billing cycle for your water/wastewater service.
How will customers pay their trash bills now? Republic Services will bill you separately after the March billing cycle.
What will happen with my trash deposit?EPCRO is working with Republic Services to ensure your trash deposit is properly reflected with your account in their system once they start your billing.
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